Mortgage company · complaint record
Universal MTG & Finance complaints
Consumers have filed 3 complaints about Universal MTG & Finance since 2015, none in the last 12 months. It answered 100% on time and closed 33% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 33%
- Last 30 days
- 0
- Rank
- -
Since March 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 12, 2017
Universal MTG & Finance complaints by month
The busiest month was March 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Universal MTG & Finance answered all time
- Closed with monetary relief133.3%
- Closed with explanation266.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Universal MTG & Finance problems
Universal MTG & Finance compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Universal MTG & FinanceMortgages | - | 0 | - |
Compare side by side: Universal MTG & Finance vs Midwest Loan Services · Universal MTG & Finance vs Truhome Solutions · Universal MTG & Finance vs NEXA Mortgage · Universal MTG & Finance vs Hilltop
What people say about Universal MTG & Finance
All experiencesNo experiences with Universal MTG & Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Universal MTG & Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 12, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 10, 2016 | Mortgages | Settlement process and costs | Explained |
| Mar 11, 2015 | Mortgages | Application, originator, mortgage broker | Money back |
Questions about Universal MTG & Finance
How many complaints does Universal MTG & Finance have?
Universal MTG & Finance has 3 complaints on record since March 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Universal MTG & Finance respond to complaints?
Yes. Universal MTG & Finance answered 100% of its complaints on time (within 15 days) and closed 33% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Universal MTG & Finance?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), settlement process and costs (1), application, originator, mortgage broker (1).
Is Universal MTG & Finance legit?
Universal MTG & Finance is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Universal MTG & Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Universal MTG & Finance?
Complain to Universal MTG & Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Universal MTG & Finance complaints come from?
Most come from Florida (1), Maryland (1), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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