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Complaint log

U.S. Auto Sales complaint log

The newest complaints about U.S. Auto Sales, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 3, 2022Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanGAExplainedYes
Sep 24, 2022Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingGAExplainedYes
Sep 21, 2022Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingGAExplainedYes
Sep 17, 2022Debt collectionAttempts to collect debt not owedDebt was paidGAExplainedYes
Sep 16, 2022Auto loans & leasesManaging the loan or leaseBilling problemGAExplainedYes
Sep 5, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNCExplainedYes
Aug 31, 2022Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Aug 30, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offGAExplainedYes
Aug 17, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedNo
Aug 3, 2022Auto loans & leasesGetting a loan or leaseFraudulent loanWVExplainedYes
Jul 21, 2022Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldGAExplainedYes
Jul 18, 2022Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedNo
Jul 10, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedSCExplainedNo
Jul 9, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offGAExplainedYes
Jun 25, 2022Debt collectionAttempts to collect debt not owedDebt was paidGAExplainedYes
Jun 16, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Jun 7, 2022Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingFLExplainedYes
Jun 5, 2022Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldGAExplainedYes
Jun 1, 2022Auto loans & leasesGetting a loan or leaseConfusing or misleading advertisingNCExplainedYes
May 27, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
May 18, 2022Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Apr 29, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Apr 26, 2022Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Apr 26, 2022Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Apr 17, 2022Auto loans & leasesManaging the loan or leaseProblem with the interest rateNJExplainedYes
Apr 10, 2022Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedNo
Apr 6, 2022Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedNo
Apr 1, 2022Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopNCExplainedYes
Mar 29, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Mar 21, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
Mar 19, 2022Auto loans & leasesManaging the loan or leaseProblem with fees chargedSCExplainedYes
Mar 18, 2022Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes
Mar 16, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Mar 14, 2022Auto loans & leasesGetting a loan or leaseFraudulent loanGAExplainedYes
Feb 18, 2022Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanSCExplainedYes
Jan 30, 2022Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleFLExplainedYes
Jan 27, 2022Auto loans & leasesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysWVExplainedYes
Jan 20, 2022Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jan 17, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysGAExplainedYes
Jan 10, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysALExplainedYes
Jan 1, 2022Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedNo
Dec 30, 2021Auto loans & leasesGetting a loan or leaseProblem with signing the paperworkGAExplainedNo
Dec 29, 2021Auto loans & leasesIncorrect information on your reportAccount information incorrectGAMoney backNo
Dec 11, 2021Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedNo
Dec 3, 2021Credit reportingIncorrect information on your reportAccount status incorrectSCExplainedYes
Nov 19, 2021Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedNo
Nov 13, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Oct 23, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 21, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 15, 2021Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanGAMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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