Auto lender · complaint record
U.S. Auto Sales complaints
Filed under U.S. Auto Sales Inc.
Consumers have filed 212 complaints about U.S. Auto Sales since 2014, none in the last 12 months. It answered 82.5% on time and closed 3% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 212
- Last 12 months
- 0
- Answered on time
- 82.5%
- Closed with relief
- 3%
- Last 30 days
- 0
- Rank
- -
Since November 2014
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Jun 25, 2023
U.S. Auto Sales complaints by month
The busiest month was December 2022 (9 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How U.S. Auto Sales answered all time
- Closed with monetary relief41.9%
- Closed with non-monetary relief20.9%
- Closed with explanation20697.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What U.S. Auto Sales complaints are about
Top U.S. Auto Sales problems
Inside "Incorrect information on your report"
- Account status incorrect 16
- Account information incorrect 16
- Information belongs to someone else 16
- Old information reappears or never goes away 2
- Information is missing that should be on the report 1
- Public record information inaccurate 1
Where U.S. Auto Sales complaints come from
Most complaints: Georgia (133), South Carolina (26), Florida (23), North Carolina (12), Alabama (4).
U.S. Auto Sales compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | U.S. Auto SalesAuto loans & leases | - | 0 | - |
Compare side by side: U.S. Auto Sales vs The Savings Group · U.S. Auto Sales vs AC AutoPay LLC, Denver, CO Branch · U.S. Auto Sales vs CARS Acquisition · U.S. Auto Sales vs EA Holdings
What people say about U.S. Auto Sales
All experiencesNo experiences with U.S. Auto Sales yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest U.S. Auto Sales complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 25, 2023 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jun 17, 2023 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| May 19, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| May 19, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 16, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| May 11, 2023 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| May 4, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 27, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 25, 2023 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Apr 24, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 18, 2023 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Apr 12, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Questions about U.S. Auto Sales
How many complaints does U.S. Auto Sales have?
U.S. Auto Sales has 212 complaints on record since November 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does U.S. Auto Sales respond to complaints?
Yes. U.S. Auto Sales answered 82.5% of its complaints on time (within 15 days) and closed 3% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with U.S. Auto Sales?
The most common problems are incorrect information on your report (52), managing the loan or lease (30), problem with a credit reporting company's investigation into an existing problem (27).
Is U.S. Auto Sales legit?
U.S. Auto Sales is a real company with a public complaint record: consumers have complained about it 212 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is U.S. Auto Sales legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against U.S. Auto Sales?
Complain to U.S. Auto Sales in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most U.S. Auto Sales complaints come from?
Most come from Georgia (133), South Carolina (26), Florida (23). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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