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Complaint log

Vanguard Financial Services complaint log

The newest complaints about Vanguard Financial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
May 20, 2026Debt collectionCommunication tacticsFrequent or repeated callsALExplainedYes
Apr 27, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtWVExplainedYes
Sep 30, 2025Credit reportingImproper use of your reportReporting company used your report improperlyWVExplainedYes
Sep 20, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedKYExplainedYes
Jul 23, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursWVExplainedYes
Apr 7, 2025Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtWVExplainedYes
Feb 3, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeWVExplainedYes
Nov 30, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedWVExplainedYes
Apr 3, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtWVExplainedYes
Mar 16, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtWVExplainedYes
Mar 9, 2024Credit reportingIncorrect information on your reportAccount status incorrectWVExplainedYes
Feb 5, 2024Debt collectionAttempts to collect debt not owedDebt was paidKYExplainedYes
Aug 31, 2023Debt collectionFalse statements or representationAttempted to collect wrong amountOHExplainedYes
Jun 7, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportWVExplainedYes
May 31, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtWVExplainedYes
Nov 3, 2022Money transfers & appsLost or stolen checkTXExplainedYes
Sep 1, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes
Apr 19, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtVAExplainedYes
Apr 7, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursWVExplainedYes
Feb 13, 2022Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingVAExplainedYes
Oct 1, 2021Credit reportingIncorrect information on your reportOld information reappears or never goes awayWVExplainedYes
Sep 28, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftWVExplainedYes
Jul 15, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHFixedYes
Mar 22, 2021Debt collectionAttempts to collect debt not owedDebt was paidWVExplainedYes
Jan 15, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportWVExplainedYes
Sep 26, 2020Credit reportingIncorrect information on your reportAccount information incorrectWVExplainedYes
Aug 20, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
May 7, 2020Debt collectionAttempts to collect debt not owedDebt was paidOHExplainedYes
Jan 27, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursWVExplainedYes
Jan 24, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes
Jul 20, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountOHExplainedYes
May 30, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursWVExplainedYes
May 30, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes
May 7, 2018Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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