Debt collector · complaint record
Vanguard Financial Services complaints
Filed under Vanguard Financial Services, Inc.
Consumers have filed 35 complaints about Vanguard Financial Services since 2018, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 35
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #1,125 of 1,963
Since May 2018
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 19, 2026
Most complained-about debt collectors
Vanguard Financial Services complaints by month
The busiest month was May 2018 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Vanguard Financial Services answered all time
- Closed with non-monetary relief12.9%
- Closed with explanation3497.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Vanguard Financial Services complaints are about
Top Vanguard Financial Services problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 8
- Debt was paid 3
- Debt was result of identity theft 2
Where Vanguard Financial Services complaints come from
Most complaints: West Virginia (19), Ohio (7), Virginia (5), Kentucky (2), Alabama (1).
Vanguard Financial Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Vanguard Financial ServicesDebt collection | - | 3 | - |
Compare side by side: Vanguard Financial Services vs Green Square · Vanguard Financial Services vs EMoneyUSA · Vanguard Financial Services vs Mullooly Jeffrey Rooney & Flynn · Vanguard Financial Services vs Credit World Services
What people say about Vanguard Financial Services
All experiencesNo experiences with Vanguard Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Vanguard Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 20, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 27, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Sep 30, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 20, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 23, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 7, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Feb 3, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 30, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 3, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 16, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 9, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Questions about Vanguard Financial Services
How many complaints does Vanguard Financial Services have?
Vanguard Financial Services has 35 complaints on record since May 2018, including 3 in the last 12 months and 1 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Vanguard Financial Services respond to complaints?
Yes. Vanguard Financial Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Vanguard Financial Services?
The most common problems are attempts to collect debt not owed (13), written notification about debt (7), communication tactics (2).
Is Vanguard Financial Services legit?
Vanguard Financial Services is a real company with a public complaint record: consumers have complained about it 35 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Vanguard Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Vanguard Financial Services?
Complain to Vanguard Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Vanguard Financial Services complaints come from?
Most come from West Virginia (19), Ohio (7), Virginia (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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