Mortgage company · complaint record
Veritex complaints
Filed under VERITEX HOLDINGS, INC.
Consumers have filed 6 complaints about Veritex since 2023, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since July 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 10, 2025
Most complained-about mortgage lenders & servicers
Veritex complaints by month
The busiest month was July 2023 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Veritex answered all time
- Closed with monetary relief116.7%
- Closed with explanation583.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Veritex complaints are about
Top Veritex problems
Inside "Managing an account"
- Banking errors 1
- Funds not handled or disbursed as instructed 1
- Cashing a check 1
Veritex compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | VeritexMortgages | - | 1 | - |
Compare side by side: Veritex vs Midwest Loan Services · Veritex vs Truhome Solutions · Veritex vs NEXA Mortgage · Veritex vs Hilltop
What people say about Veritex
All experiencesNo experiences with Veritex yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Veritex complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 10, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Feb 25, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jun 28, 2024 | Bank accounts | Managing an accountCashing a check | Explained |
| Apr 25, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jul 12, 2023 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jul 7, 2023 | Bank accounts | Managing an accountBanking errors | Money back |
Questions about Veritex
How many complaints does Veritex have?
Veritex has 6 complaints on record since July 2023, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Veritex respond to complaints?
Yes. Veritex answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Veritex?
The most common problems are closing on a mortgage (1), managing an account (3), struggling to pay your loan (1).
Is Veritex legit?
Veritex is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Veritex legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Veritex?
Complain to Veritex in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Veritex complaints come from?
Most come from Texas (6). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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