Mortgage company · complaint record
Vision complaints
Filed under Vision Holdings
Consumers have filed 1 complaint about Vision since 2017, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 1, 2017
Vision complaints by month
The busiest month was November 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Vision answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Vision problems
Vision compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | VisionMortgages | - | 0 | - |
Compare side by side: Vision vs Midwest Loan Services · Vision vs Truhome Solutions · Vision vs NEXA Mortgage · Vision vs Hilltop
What people say about Vision
All experiencesNo experiences with Vision yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Vision complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2017 | Mortgages | Closing on a mortgage | Explained |
Questions about Vision
How many complaints does Vision have?
Vision has 1 complaint on record since November 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Vision respond to complaints?
Yes. Vision answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Vision?
The most common problems are closing on a mortgage (1).
Is Vision legit?
Vision is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Vision legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Vision?
Complain to Vision in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Vision complaints come from?
Most come from Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Vision
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