Debt collector · complaint record
VNU Group complaints
Filed under VNU Group, LLC
Consumers have filed 16 complaints about VNU Group since 2016, 4 of them in the last 12 months. It answered 0% on time and closed 9% with relief for the customer. The most common problem is written notification about debt.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 16
- Last 12 months
- 4
- Answered on time
- 0%
- Closed with relief
- 9%
- Last 30 days
- 1
- Rank
- #1,016 of 1,963
Since October 2016
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 29, 2026
Most complained-about debt collectors
VNU Group complaints by month
The busiest month was November 2016 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How VNU Group answered all time
- Closed with monetary relief16.2%
- Closed with explanation1062.5%
- Untimely response531.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What VNU Group complaints are about
Top VNU Group problems
Inside "Cont'd attempts collect debt not owed"
- Debt is not mine 4
- Debt resulted from identity theft 2
Where VNU Group complaints come from
Most complaints: California (8), Georgia (1), Iowa (1), Illinois (1), North Carolina (1).
VNU Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | VNU GroupDebt collection | - | 4 | - |
Compare side by side: VNU Group vs Green Square · VNU Group vs EMoneyUSA · VNU Group vs Mullooly Jeffrey Rooney & Flynn · VNU Group vs Credit World Services
What people say about VNU Group
All experiencesNo experiences with VNU Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest VNU Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Aug 26, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Jul 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Jan 30, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Oct 21, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Jun 9, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 20, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 31, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Mar 16, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 27, 2017 | Payday & personal loans | Managing the loan or lease | Explained |
| Jan 18, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Dec 6, 2016 | Payday & personal loans | Taking out the loan or lease | Money back |
Questions about VNU Group
How many complaints does VNU Group have?
VNU Group has 16 complaints on record since October 2016, including 4 in the last 12 months and 1 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does VNU Group respond to complaints?
Yes. VNU Group answered 0% of its complaints on time (within 15 days) and closed 9% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with VNU Group?
The most common problems are written notification about debt (3), took or threatened to take negative or legal action (2), cont'd attempts collect debt not owed (6).
Is VNU Group legit?
VNU Group is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is VNU Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against VNU Group?
Complain to VNU Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most VNU Group complaints come from?
Most come from California (8), Georgia (1), Iowa (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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