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Complaint log

Wafd Bank complaint log

The newest complaints about Wafd Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 23, 2025Bank accountsManaging an accountProblem accessing accountNMExplainedYes
May 21, 2025Bank accountsManaging an accountProblem accessing accountWAExplainedYes
May 20, 2025Bank accountsManaging an accountDeposits and withdrawalsWAExplainedYes
May 8, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyNVExplainedYes
May 2, 2025Bank accountsManaging an accountProblem accessing accountNMExplainedYes
Apr 23, 2025Money transfers & appsConfusing or missing disclosuresNMExplainedYes
Apr 22, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedORExplainedYes
Apr 21, 2025Bank accountsManaging an accountProblem accessing accountWAExplainedYes
Apr 8, 2025Bank accountsManaging an accountDeposits and withdrawalsWAExplainedYes
Apr 5, 2025Bank accountsManaging an accountProblem making or receiving paymentsORMoney backYes
Apr 2, 2025Bank accountsManaging an accountDeposits and withdrawalsWAExplainedYes
Mar 17, 2025Bank accountsManaging an accountBanking errorsWAExplainedYes
Mar 13, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedWAExplainedYes
Mar 13, 2025Credit cardsProblem when making paymentsProblem during payment processORExplainedYes
Feb 25, 2025Bank accountsClosing an accountCan't close your accountNEExplainedYes
Feb 13, 2025Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountWAExplainedYes
Feb 8, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedORExplainedYes
Feb 1, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Jan 18, 2025Bank accountsManaging an accountDeposits and withdrawalsWAExplainedYes
Dec 31, 2024Bank accountsOpening an accountConfusing or missing disclosuresAZExplainedYes
Dec 12, 2024Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesAZExplainedYes
Dec 6, 2024Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesAZExplainedYes
Nov 12, 2024Bank accountsManaging an accountDeposits and withdrawalsNMExplainedYes
Oct 4, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Oct 2, 2024Bank accountsManaging an accountProblem with renewalORExplainedYes
Aug 26, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAMoney backYes
Jul 22, 2024Money transfers & appsWrong amount charged or receivedIDExplainedYes
May 31, 2024Bank accountsManaging an accountBanking errorsCAExplainedYes
May 29, 2024Payday & personal loansGetting a line of creditTXExplainedYes
May 14, 2024Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementORExplainedYes
Apr 27, 2024Bank accountsManaging an accountProblem accessing accountCAExplainedYes
Apr 26, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Mar 29, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Mar 28, 2024Bank accountsClosing an accountFunds not received from closed accountORExplainedYes
Mar 15, 2024Bank accountsManaging an accountProblem making or receiving paymentsCAExplainedYes
Mar 12, 2024Bank accountsManaging an accountDeposits and withdrawalsAZExplainedYes
Feb 5, 2024MortgagesTrouble during payment processInterest rateIDExplainedYes
Feb 2, 2024Bank accountsOpening an accountConfusing or missing disclosuresNMExplainedYes
Feb 2, 2024Bank accountsManaging an accountProblem with renewalWAExplainedYes
Jan 31, 2024Bank accountsManaging an accountBanking errorsWAExplainedYes
Jan 27, 2024Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Jan 20, 2024Money transfers & appsUnauthorized transactions or other transaction problemIDExplainedYes
Jan 18, 2024Bank accountsManaging an accountProblem making or receiving paymentsORExplainedYes
Jan 2, 2024Bank accountsManaging an accountProblem using a debit or ATM cardAZExplainedYes
Dec 7, 2023Bank accountsClosing an accountCompany closed your accountAZExplainedYes
Nov 20, 2023Bank accountsClosing an accountCompany closed your accountWAExplainedYes
Nov 8, 2023Bank accountsManaging an accountProblem using a debit or ATM cardGAExplainedYes
Oct 31, 2023Bank accountsManaging an accountFunds not handled or disbursed as instructedCOExplainedYes
Oct 30, 2023Bank accountsManaging an accountProblem using a debit or ATM cardGAExplainedYes
Oct 30, 2023Credit cardsTrouble using your cardCan't use card to make purchasesNVExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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