Mortgage company · complaint record
Western Express Lending complaints
Consumers have filed 2 complaints about Western Express Lending since 2021, none in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since February 2021
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 18, 2021
Western Express Lending complaints by month
The busiest month was February 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Western Express Lending answered all time
- Closed with monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Western Express Lending problems
Western Express Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Western Express LendingMortgages | - | 0 | - |
Compare side by side: Western Express Lending vs Midwest Loan Services · Western Express Lending vs Truhome Solutions · Western Express Lending vs NEXA Mortgage · Western Express Lending vs Hilltop
What people say about Western Express Lending
All experiencesNo experiences with Western Express Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Western Express Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 18, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Feb 6, 2021 | Mortgages | Closing on a mortgage | Explained |
Questions about Western Express Lending
How many complaints does Western Express Lending have?
Western Express Lending has 2 complaints on record since February 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does Western Express Lending respond to complaints?
Yes. Western Express Lending answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Western Express Lending?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1).
Is Western Express Lending legit?
Western Express Lending is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Western Express Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Western Express Lending?
Complain to Western Express Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Western Express Lending complaints come from?
Most come from California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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