Debt collector · complaint record
Western Portfolio Assets complaints
Consumers have filed 34 complaints about Western Portfolio Assets since 2013, none in the last 12 months. It answered 38.2% on time and closed 0% with relief for the customer. The most common problem is taking/threatening an illegal action.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 34
- Last 12 months
- 0
- Answered on time
- 38.2%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Feb 17, 2022
Western Portfolio Assets complaints by month
The busiest month was June 2015 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Western Portfolio Assets answered all time
- Closed with explanation411.8%
- Closed2058.8%
- Untimely response1029.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Western Portfolio Assets complaints are about
Top Western Portfolio Assets problems
Inside "Taking/threatening an illegal action"
- Threatened to sue on too old debt 7
- Threatened arrest/jail if do not pay 1
Where Western Portfolio Assets complaints come from
Most complaints: California (7), Texas (5), Pennsylvania (3), Arizona (2), Ohio (2).
Western Portfolio Assets compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Western Portfolio AssetsDebt collection | - | 0 | - |
Compare side by side: Western Portfolio Assets vs Green Square · Western Portfolio Assets vs EMoneyUSA · Western Portfolio Assets vs Mullooly Jeffrey Rooney & Flynn · Western Portfolio Assets vs Credit World Services
What people say about Western Portfolio Assets
All experiencesNo experiences with Western Portfolio Assets yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Western Portfolio Assets complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 17, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| Feb 14, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Mar 5, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Sep 19, 2018 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | No timely reply |
| Aug 17, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Apr 25, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| Apr 19, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Mar 29, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| Oct 30, 2017 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| Oct 11, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Dec 31, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Closed |
| Sep 2, 2015 | Debt collection | Communication tacticsThreatened to take legal action | Closed |
Questions about Western Portfolio Assets
How many complaints does Western Portfolio Assets have?
Western Portfolio Assets has 34 complaints on record since September 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Western Portfolio Assets respond to complaints?
Yes. Western Portfolio Assets answered 38.2% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Western Portfolio Assets?
The most common problems are taking/threatening an illegal action (8), communication tactics (6), false statements or representation (5).
Is Western Portfolio Assets legit?
Western Portfolio Assets is a real company with a public complaint record: consumers have complained about it 34 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Western Portfolio Assets legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Western Portfolio Assets?
Complain to Western Portfolio Assets in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Western Portfolio Assets complaints come from?
Most come from California (7), Texas (5), Pennsylvania (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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