Debt collection
Western Union debt collection complaints
Consumers have filed 25 complaints about Western Union's debt collection, 3 in the last 12 months. Western Union answered 100% on time and closed 0% with relief. See the whole Western Union record.
Western Union against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Western Union | 3 | 100% | 0% |
Latest Western Union debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 13, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 12, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 6, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 11, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 21, 2025 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Oct 1, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Jul 23, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 27, 2024 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | Explained |
| Feb 1, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 29, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 7, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 11, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 23, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 29, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 9, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 13, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 22, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 18, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 5, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 10, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 11, 2017 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| May 18, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 2, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Feb 17, 2016 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Apr 24, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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