Auto lender · complaint record
Wheels of Chicago complaints
Filed under Wheels of Chicago, Inc.
Consumers have filed 12 complaints about Wheels of Chicago since 2023, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 12
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #103 of 193
Since May 2023
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Sep 1, 2026
Most complained-about auto lenders
Wheels of Chicago complaints by month
The busiest month was April 2024 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Wheels of Chicago answered all time
- Closed with non-monetary relief18.3%
- Closed with explanation1191.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Wheels of Chicago complaints are about
Top Wheels of Chicago problems
Inside "Managing the loan or lease"
- Problem with additional products or services purchased with the loan 3
Wheels of Chicago compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Wheels of ChicagoAuto loans & leases | - | 2 | - |
Compare side by side: Wheels of Chicago vs The Savings Group · Wheels of Chicago vs AC AutoPay LLC, Denver, CO Branch · Wheels of Chicago vs CARS Acquisition · Wheels of Chicago vs EA Holdings
What people say about Wheels of Chicago
All experiencesNo experiences with Wheels of Chicago yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Wheels of Chicago complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 1, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 6, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 1, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Sep 19, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 24, 2024 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| May 7, 2024 | Auto loans & leases | RepossessionVoluntary repossession | Fixed |
| Apr 26, 2024 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Apr 17, 2024 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 17, 2024 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 12, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 29, 2023 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
Questions about Wheels of Chicago
How many complaints does Wheels of Chicago have?
Wheels of Chicago has 12 complaints on record since May 2023, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Wheels of Chicago respond to complaints?
Yes. Wheels of Chicago answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Wheels of Chicago?
The most common problems are managing the loan or lease (3), incorrect information on your report (1), took or threatened to take negative or legal action (2).
Is Wheels of Chicago legit?
Wheels of Chicago is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Wheels of Chicago legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Wheels of Chicago?
Complain to Wheels of Chicago in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Wheels of Chicago complaints come from?
Most come from Illinois (12). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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