Winnpointe against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Winnpointe | 0 | new | - | - | 31 |
Every mortgage company ranked
Latest Winnpointe mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 8, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | No timely reply | No |
| Nov 17, 2021 | Mortgages | Closing on a mortgage | CA | No timely reply | No |
| Sep 11, 2021 | Mortgages | Closing on a mortgage | CA | No timely reply | No |
| Aug 10, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | No timely reply | No |
| May 5, 2021 | Mortgages | Closing on a mortgage | CA | Money back | No |
| May 4, 2021 | Mortgages | Closing on a mortgage | CA | Money back | No |
| Mar 17, 2021 | Mortgages | Closing on a mortgage | CA | Explained | No |
| Mar 12, 2021 | Mortgages | Closing on a mortgage | CA | Explained | No |
| Mar 3, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | No |
| Feb 20, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | No |
| Feb 18, 2021 | Mortgages | Closing on a mortgage | CA | Explained | No |
| Feb 5, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AZ | Explained | No |
| Jan 23, 2021 | Mortgages | Closing on a mortgage | CA | Explained | No |
| Jan 22, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | No |
| Jan 7, 2021 | Mortgages | Closing on a mortgage | CA | Explained | No |
| Dec 10, 2020 | Mortgages | Trouble during payment process | CA | Explained | No |
| Nov 12, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Fixed | No |
| Oct 26, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | No |
| Oct 25, 2020 | Mortgages | Closing on a mortgage | CA | Fixed | No |
| Oct 8, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Fixed | No |
| Aug 28, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | No |
| Jul 7, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AZ | Explained | No |
| Jun 29, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AZ | Explained | No |
| May 8, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CO | Explained | No |
| May 5, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | No |
| Apr 25, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | No |
| Mar 14, 2020 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Aug 8, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Aug 19, 2017 | Mortgages | Closing on a mortgage | CA | Explained | No |
| Oct 25, 2016 | Mortgages | Settlement process and costs | CA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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