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Mortgage company · complaint record

Winnpointe complaints

Consumers have filed 31 complaints about Winnpointe since 2016, none in the last 12 months. It answered 12.9% on time and closed 19% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
31

Since March 2016

Last 12 months
0

new vs the year before

Answered on time
12.9%

Industry: 96%

Closed with relief
19%

Typical mortgage company: 5%

Last 30 days
0

Newest: Aug 8, 2023

Rank
-

Winnpointe complaints by month

The busiest month was October 2020 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Winnpointe answered all time

  • Closed with monetary relief26.5%
  • Closed with non-monetary relief39.7%
  • Closed with explanation2271%
  • Untimely response412.9%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Winnpointe problems

Winnpointe compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8WinnpointeMortgages-0new12.9%19%-

Compare side by side: Winnpointe vs Midwest Loan Services · Winnpointe vs Truhome Solutions · Winnpointe vs NEXA Mortgage · Winnpointe vs Hilltop

What people say about Winnpointe

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Latest Winnpointe complaints

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Questions about Winnpointe

How many complaints does Winnpointe have?

Winnpointe has 31 complaints on record since March 2016, including 0 in the last 12 months and 0 in the last 30 days.

Does Winnpointe respond to complaints?

Yes. Winnpointe answered 12.9% of its complaints on time (within 15 days) and closed 19% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Winnpointe?
Is Winnpointe legit?

Winnpointe is a real company with a public complaint record: consumers have complained about it 31 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Winnpointe legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Winnpointe?

Complain to Winnpointe in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Winnpointe complaints come from?

Most come from California (27), Arizona (3), Colorado (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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