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Crypto

Wise crypto complaints

Consumers have filed 29 complaints about Wise's crypto, 8 in the last 12 months. Wise answered 100% on time and closed 12% with relief. See the whole Wise record.

Wise against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13Wise (TransferWise)8new100%12%29

Every crypto platform ranked

Latest Wise crypto complaints

ReceivedAboutIssueStateAnswerOn time
Sep 4, 2026CryptoFraud or scamTXExplainedYes
Aug 24, 2026CryptoOther service problemMIMoney backYes
Jul 30, 2026CryptoOther transaction problemCAExplainedYes
Mar 11, 2026CryptoOther transaction problemTNExplainedYes
Mar 4, 2026CryptoOther transaction problemNCExplainedYes
Mar 2, 2026CryptoOther transaction problemTNExplainedYes
Feb 13, 2026CryptoOther transaction problemCAExplainedYes
Jan 28, 2026CryptoFraud or scamNYExplainedYes
Oct 16, 2025CryptoOther transaction problemNCExplainedNo
Oct 10, 2025CryptoFraud or scam-ExplainedYes
Oct 6, 2025CryptoOther transaction problem-ExplainedYes
Oct 3, 2025CryptoFraud or scamWYExplainedYes
Mar 17, 2025CryptoMoney was not available when promisedDEExplainedYes
Jan 30, 2025CryptoFraud or scamFLExplainedYes
Oct 9, 2024CryptoOther transaction problemGAExplainedYes
Aug 28, 2024CryptoOther transaction problemNCExplainedYes
Jul 8, 2024CryptoFraud or scam-ExplainedYes
May 29, 2024CryptoOther transaction problemFLExplainedYes
Mar 6, 2024CryptoFraud or scamCOExplainedYes
Dec 18, 2023CryptoOther transaction problem-ExplainedYes
Nov 17, 2023CryptoOther transaction problemFLExplainedYes
May 30, 2023CryptoFraud or scam-ExplainedYes
May 19, 2023CryptoOther transaction problemFLExplainedYes
Feb 2, 2023CryptoOther transaction problem-ExplainedYes
Jul 30, 2022CryptoMoney was not available when promisedTXExplainedYes
Mar 15, 2022CryptoMoney was not available when promisedNMExplainedYes
Oct 26, 2021CryptoUnexpected or other feesCTExplainedYes
Oct 18, 2021CryptoMoney was not available when promisedSDExplainedYes
Sep 4, 2020CryptoOther transaction problemTXExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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