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Debt collector · complaint record

Works & Lentz complaints

Consumers have filed 40 complaints about Works & Lentz since 2014, none in the last 12 months. It answered 95% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
40

Since May 2014

Last 12 months
0

new vs the year before

Answered on time
95%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Mar 10, 2024

Rank
-

Works & Lentz complaints by month

The busiest month was January 2017 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Works & Lentz answered all time

  • Closed with explanation3895%
  • Closed25%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Works & Lentz problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 6
  • Debt was paid 2
  • Debt was already discharged in bankruptcy and is no longer owed 1
  • Debt was result of identity theft 1

Where Works & Lentz complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Oklahoma (37), Texas (1), Kentucky (1), New York (1).

Works & Lentz compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Works & LentzDebt collection-0new95%0%-

Compare side by side: Works & Lentz vs Green Square · Works & Lentz vs EMoneyUSA · Works & Lentz vs Mullooly Jeffrey Rooney & Flynn · Works & Lentz vs Credit World Services

What people say about Works & Lentz

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Latest Works & Lentz complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Mar 10, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtOKExplainedYes
Jun 5, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursOKExplainedYes
Mar 4, 2023Debt collectionWritten notification about debtDidn't receive notice of right to disputeOKExplainedYes
Sep 6, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountOKExplainedYes
Aug 15, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtOKExplainedYes
Jul 5, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursOKExplainedYes
Jun 24, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountOKExplainedYes
Apr 11, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftOKExplainedYes
Jul 15, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtOKExplainedYes
Jul 13, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursOKExplainedYes
May 13, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursOKExplainedYes
Jun 9, 2020Debt collectionThreatened to contact someone or share information improperlyContacted your employerOKExplainedYes

Questions about Works & Lentz

How many complaints does Works & Lentz have?

Works & Lentz has 40 complaints on record since May 2014, including 0 in the last 12 months and 0 in the last 30 days.

Does Works & Lentz respond to complaints?

Yes. Works & Lentz answered 95% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Works & Lentz?
Is Works & Lentz legit?

Works & Lentz is a real company with a public complaint record: consumers have complained about it 40 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Works & Lentz legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Works & Lentz?

Complain to Works & Lentz in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Works & Lentz complaints come from?

Most come from Oklahoma (37), Texas (1), Kentucky (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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