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Money transfers & apps

Complaint 10484677 Xoom

Fixed
Company
Xoom
Product
Money transfer, virtual currency, or money service · Foreign currency exchange
From
California 91723
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Oct 18, 2024Complaint received
  2. Oct 28, 2024Sent to Xoom (10 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Xoom complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Sep 8, 2025Money transfers & appsProblem with customer serviceNJExplainedYes
Mar 26, 2025Money transfers & appsProblem with customer serviceTXMoney backYes
Oct 7, 2024Money transfers & appsProblem with customer service-ExplainedYes
Aug 30, 2022Money transfers & appsProblem with customer serviceNJExplainedYes
Mar 21, 2021Money transfers & appsProblem with customer serviceILFixedYes
Aug 9, 2020Money transfers & appsProblem with customer serviceCAExplainedYes
Nov 9, 2017Money transfers & appsProblem with customer serviceVAExplainedYes

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