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Money transfers & apps

Complaint 12667111 Xoom

Money back
Company
Xoom
Product
Money transfer, virtual currency, or money service · Foreign currency exchange
From
Texas 78681
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Mar 26, 2025Complaint received
  2. May 5, 2025Sent to Xoom (40 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Xoom complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Sep 8, 2025Money transfers & appsProblem with customer serviceNJExplainedYes
Oct 18, 2024Money transfers & appsProblem with customer serviceCAFixedYes
Oct 7, 2024Money transfers & appsProblem with customer service-ExplainedYes
Aug 30, 2022Money transfers & appsProblem with customer serviceNJExplainedYes
Mar 21, 2021Money transfers & appsProblem with customer serviceILFixedYes
Aug 9, 2020Money transfers & appsProblem with customer serviceCAExplainedYes
Nov 9, 2017Money transfers & appsProblem with customer serviceVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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