Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 5932157 Xoom

Explained
Company
Xoom
Product
Money transfer, virtual currency, or money service · Foreign currency exchange
From
New Jersey 07111
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 30, 2022Complaint received
  2. Sep 20, 2022Sent to Xoom (21 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Xoom?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Xoom's record

More Xoom complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Sep 8, 2025Money transfers & appsProblem with customer serviceNJExplainedYes
Mar 26, 2025Money transfers & appsProblem with customer serviceTXMoney backYes
Oct 18, 2024Money transfers & appsProblem with customer serviceCAFixedYes
Oct 7, 2024Money transfers & appsProblem with customer service-ExplainedYes
Mar 21, 2021Money transfers & appsProblem with customer serviceILFixedYes
Aug 9, 2020Money transfers & appsProblem with customer serviceCAExplainedYes
Nov 9, 2017Money transfers & appsProblem with customer serviceVAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience