Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Prepaid & gift cards

Complaint 16672811 Capital One

Explained
Product
Prepaid card · General-purpose prepaid card
From
California 90044
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 18, 2025Complaint received
  2. Oct 18, 2025Sent to Capital One
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Capital One?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Capital One's record

More Capital One complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 10, 2026Money transfers & appsUnexpected or other feesMDExplainedYes
Oct 1, 2026Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Aug 19, 2026Prepaid & gift cardsUnexpected or other feesVAExplainedYes
Aug 4, 2026Prepaid & gift cardsUnexpected or other feesMAExplainedYes
Jun 30, 2026Prepaid & gift cardsUnexpected or other feesTXFixedYes
Apr 22, 2026Money transfers & appsUnexpected or other feesPAExplainedYes
Apr 12, 2026Prepaid & gift cardsUnexpected or other feesGAFixedYes
Feb 27, 2026Prepaid & gift cardsUnexpected or other feesCTExplainedYes
Feb 7, 2026Money transfers & appsUnexpected or other feesPAExplainedYes
Jan 2, 2026CryptoUnexpected or other feesNJExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience