Case file
Prepaid & gift cards
Complaint 21170982 Capital One
Fixed- Product
- Prepaid card · General-purpose prepaid card
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Apr 12, 2026Complaint received
- Apr 12, 2026Sent to Capital One
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Capital One complaints about unexpected or other fees
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 10, 2026 | Money transfers & apps | Unexpected or other fees | MD | Explained | Yes |
| Oct 1, 2026 | Prepaid & gift cards | Unexpected or other fees | TX | Explained | Yes |
| Aug 19, 2026 | Prepaid & gift cards | Unexpected or other fees | VA | Explained | Yes |
| Aug 4, 2026 | Prepaid & gift cards | Unexpected or other fees | MA | Explained | Yes |
| Jun 30, 2026 | Prepaid & gift cards | Unexpected or other fees | TX | Fixed | Yes |
| Apr 22, 2026 | Money transfers & apps | Unexpected or other fees | PA | Explained | Yes |
| Feb 27, 2026 | Prepaid & gift cards | Unexpected or other fees | CT | Explained | Yes |
| Feb 7, 2026 | Money transfers & apps | Unexpected or other fees | PA | Explained | Yes |
| Jan 2, 2026 | Crypto | Unexpected or other fees | NJ | Explained | Yes |
| Oct 18, 2025 | Prepaid & gift cards | Unexpected or other fees | CA | Explained | Yes |
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