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Money transfers & apps

Complaint 21490595 Capital One

Explained
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Pennsylvania 18403
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 22, 2026Complaint received
  2. May 28, 2026Sent to Capital One (36 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Capital One complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 10, 2026Money transfers & appsUnexpected or other feesMDExplainedYes
Oct 1, 2026Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Aug 19, 2026Prepaid & gift cardsUnexpected or other feesVAExplainedYes
Aug 4, 2026Prepaid & gift cardsUnexpected or other feesMAExplainedYes
Jun 30, 2026Prepaid & gift cardsUnexpected or other feesTXFixedYes
Apr 12, 2026Prepaid & gift cardsUnexpected or other feesGAFixedYes
Feb 27, 2026Prepaid & gift cardsUnexpected or other feesCTExplainedYes
Feb 7, 2026Money transfers & appsUnexpected or other feesPAExplainedYes
Jan 2, 2026CryptoUnexpected or other feesNJExplainedYes
Oct 18, 2025Prepaid & gift cardsUnexpected or other feesCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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