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Prepaid & gift cards

Complaint 23718885 Capital One

Fixed
Product
Prepaid card · General-purpose prepaid card
From
Texas 78756
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Jun 30, 2026Complaint received
  2. Jun 30, 2026Sent to Capital One
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Capital One complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 10, 2026Money transfers & appsUnexpected or other feesMDExplainedYes
Oct 1, 2026Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Aug 19, 2026Prepaid & gift cardsUnexpected or other feesVAExplainedYes
Aug 4, 2026Prepaid & gift cardsUnexpected or other feesMAExplainedYes
Apr 22, 2026Money transfers & appsUnexpected or other feesPAExplainedYes
Apr 12, 2026Prepaid & gift cardsUnexpected or other feesGAFixedYes
Feb 27, 2026Prepaid & gift cardsUnexpected or other feesCTExplainedYes
Feb 7, 2026Money transfers & appsUnexpected or other feesPAExplainedYes
Jan 2, 2026CryptoUnexpected or other feesNJExplainedYes
Oct 18, 2025Prepaid & gift cardsUnexpected or other feesCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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