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Case file

Student loans

Complaint 18859418 Prodigy Finance Servicing

Money back
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
Texas 75206
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Jan 20, 2026Complaint received
  2. Jan 20, 2026Sent to Prodigy Finance Servicing
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Prodigy Finance Servicing complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanGAIn progressYes
Aug 14, 2026Student loansDealing with your lender or servicerProblem with customer serviceILExplainedYes
Aug 4, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jun 25, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLMoney backYes
Jan 18, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledWIExplainedYes
Jul 30, 2025Student loansDealing with your lender or servicerProblem with customer serviceMAMoney backYes
Nov 6, 2024Student loansDealing with your lender or servicerReceived bad information about your loanGAFixedYes
Apr 5, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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