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Student loans

Complaint 30597131 Prodigy Finance Servicing

In progress
Product
Student loan · Private student loan
Detail
Received bad information about your loan
From
Georgia 30328
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 21, 2026Complaint received
  2. Oct 21, 2026Sent to Prodigy Finance Servicing
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Prodigy Finance Servicing complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Aug 14, 2026Student loansDealing with your lender or servicerProblem with customer serviceILExplainedYes
Aug 4, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jun 25, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLMoney backYes
Jan 20, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXMoney backYes
Jan 18, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledWIExplainedYes
Jul 30, 2025Student loansDealing with your lender or servicerProblem with customer serviceMAMoney backYes
Nov 6, 2024Student loansDealing with your lender or servicerReceived bad information about your loanGAFixedYes
Apr 5, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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