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Student loans

Complaint 8706489 Prodigy Finance Servicing

Explained
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
Virginia 22030
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 5, 2024Complaint received
  2. Apr 5, 2024Sent to Prodigy Finance Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Prodigy Finance Servicing complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanGAIn progressYes
Aug 14, 2026Student loansDealing with your lender or servicerProblem with customer serviceILExplainedYes
Aug 4, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jun 25, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLMoney backYes
Jan 20, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXMoney backYes
Jan 18, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledWIExplainedYes
Jul 30, 2025Student loansDealing with your lender or servicerProblem with customer serviceMAMoney backYes
Nov 6, 2024Student loansDealing with your lender or servicerReceived bad information about your loanGAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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