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Debt relief & credit repair

Complaint 5518535 Shellpoint Mortgage Servicing

Explained
Product
Credit reporting, credit repair services, or other personal consumer reports · Credit repair services
From
New Jersey 07306
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Apr 29, 2022Complaint received
  2. Apr 29, 2022Sent to Shellpoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Money transfers & appsProblem with customer serviceNYIn progressYes
Sep 24, 2026Money transfers & appsProblem with customer serviceOHIn progressYes
Jan 9, 2026Debt relief & credit repairProblem with customer serviceCOExplainedYes
Dec 4, 2025Debt relief & credit repairProblem with customer serviceTXExplainedYes
Oct 26, 2025Debt relief & credit repairProblem with customer serviceWAExplainedYes
Aug 30, 2025Debt relief & credit repairProblem with customer serviceMSExplainedYes
Aug 21, 2025Debt relief & credit repairProblem with customer serviceMNExplainedYes
May 20, 2025Debt relief & credit repairProblem with customer serviceIAExplainedYes
Apr 10, 2025Debt relief & credit repairProblem with customer serviceNJExplainedYes
Mar 20, 2025Debt relief & credit repairProblem with customer serviceMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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