1ST Alliance Lending against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | 1ST Alliance Lending | 0 | new | - | - | 21 |
Every mortgage company ranked
Latest 1ST Alliance Lending mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Jul 16, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | - | Explained | Yes |
| Nov 8, 2018 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Feb 8, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | No |
| Jun 1, 2017 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Apr 6, 2017 | Mortgages | Application, originator, mortgage broker | NY | Explained | No |
| Jan 18, 2017 | Mortgages | Credit decision / Underwriting | AL | Explained | No |
| Jan 10, 2017 | Mortgages | Settlement process and costs | FL | Explained | Yes |
| Jan 3, 2017 | Mortgages | Credit decision / Underwriting | CT | Explained | Yes |
| Sep 21, 2016 | Mortgages | Application, originator, mortgage broker | AL | Explained | Yes |
| Jan 11, 2016 | Mortgages | Settlement process and costs | PA | Explained | Yes |
| Jun 22, 2015 | Mortgages | Loan modification,collection,foreclosure | CT | Explained | Yes |
| May 21, 2015 | Mortgages | Loan servicing, payments, escrow account | FL | Money back | Yes |
| Sep 16, 2014 | Mortgages | Loan servicing, payments, escrow account | NJ | Explained | Yes |
| Jul 14, 2014 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Jul 23, 2013 | Mortgages | Loan modification,collection,foreclosure | IL | Explained | No |
| Mar 21, 2013 | Mortgages | Application, originator, mortgage broker | VA | Explained | Yes |
| Jan 29, 2013 | Mortgages | Loan modification,collection,foreclosure | MN | Closed | Yes |
| Aug 28, 2012 | Mortgages | Loan modification,collection,foreclosure | FL | Explained | No |
| Aug 28, 2012 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | No |
| May 29, 2012 | Mortgages | Application, originator, mortgage broker | VA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Talk about 1ST Alliance Lending
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