360 Mortgage Group against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | 360 Mortgage Group | 0 | new | - | - | 101 |
Every mortgage company ranked
Latest 360 Mortgage Group mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NC | Explained | Yes |
| Sep 5, 2019 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Nov 29, 2018 | Mortgages | Struggling to pay mortgage | PA | Explained | Yes |
| Oct 11, 2018 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Jul 17, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jul 10, 2018 | Mortgages | Trouble during payment process | WV | Explained | Yes |
| Jul 2, 2018 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| May 31, 2018 | Mortgages | Incorrect information on your reportAccount status incorrect | CA | Explained | Yes |
| May 22, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 17, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Apr 25, 2018 | Mortgages | Struggling to pay mortgage | NJ | Explained | Yes |
| Apr 9, 2018 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Mar 28, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Mar 23, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Mar 21, 2018 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Mar 2, 2018 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Feb 28, 2018 | Mortgages | Struggling to pay mortgage | NJ | Explained | Yes |
| Feb 27, 2018 | Mortgages | Struggling to pay mortgage | LA | Explained | Yes |
| Feb 20, 2018 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Feb 19, 2018 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Feb 9, 2018 | Mortgages | Closing on a mortgage | WA | Explained | Yes |
| Jan 18, 2018 | Mortgages | Incorrect information on your reportPublic record information inaccurate | GA | Explained | Yes |
| Jan 18, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | - | Explained | Yes |
| Jan 6, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jan 5, 2018 | Mortgages | Struggling to pay mortgage | SC | Explained | Yes |
| Dec 22, 2017 | Mortgages | Trouble during payment process | MS | Explained | Yes |
| Dec 12, 2017 | Mortgages | Incorrect information on your reportAccount status incorrect | FL | Explained | Yes |
| Nov 27, 2017 | Mortgages | Trouble during payment process | WI | Explained | Yes |
| Sep 23, 2017 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Aug 9, 2017 | Mortgages | Closing on a mortgage | IN | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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