Mortgage company · complaint record
360 Mortgage Group complaints
Filed under 360 MORTGAGE GROUP LLC
Consumers have filed 105 complaints about 360 Mortgage Group since 2012, none in the last 12 months. It answered 99% on time and closed 8% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 105
- Last 12 months
- 0
- Answered on time
- 99%
- Closed with relief
- 8%
- Last 30 days
- 0
- Rank
- -
Since April 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 30, 2019
360 Mortgage Group complaints by month
The busiest month was April 2017 (11 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How 360 Mortgage Group answered all time
- Closed with monetary relief65.7%
- Closed with non-monetary relief21.9%
- Closed with explanation9792.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What 360 Mortgage Group complaints are about
Top 360 Mortgage Group problems
Where 360 Mortgage Group complaints come from
Most complaints: California (15), Florida (14), Georgia (11), Mississippi (9), North Carolina (8).
360 Mortgage Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | 360 Mortgage GroupMortgages | - | 0 | - |
Compare side by side: 360 Mortgage Group vs Midwest Loan Services · 360 Mortgage Group vs Truhome Solutions · 360 Mortgage Group vs NEXA Mortgage · 360 Mortgage Group vs Hilltop
What people say about 360 Mortgage Group
All experiencesNo experiences with 360 Mortgage Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest 360 Mortgage Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 30, 2019 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Sep 5, 2019 | Mortgages | Trouble during payment process | Explained |
| Nov 29, 2018 | Mortgages | Struggling to pay mortgage | Explained |
| Oct 11, 2018 | Mortgages | Trouble during payment process | Explained |
| Jul 17, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 10, 2018 | Mortgages | Trouble during payment process | Explained |
| Jul 2, 2018 | Mortgages | Trouble during payment process | Explained |
| May 31, 2018 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| May 22, 2018 | Mortgages | Trouble during payment process | Explained |
| May 17, 2018 | Mortgages | Struggling to pay mortgage | Explained |
| Apr 25, 2018 | Mortgages | Struggling to pay mortgage | Explained |
Questions about 360 Mortgage Group
How many complaints does 360 Mortgage Group have?
360 Mortgage Group has 105 complaints on record since April 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does 360 Mortgage Group respond to complaints?
Yes. 360 Mortgage Group answered 99% of its complaints on time (within 15 days) and closed 8% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with 360 Mortgage Group?
The most common problems are loan servicing, payments, escrow account (30), loan modification,collection,foreclosure (22), struggling to pay mortgage (17).
Is 360 Mortgage Group legit?
360 Mortgage Group is a real company with a public complaint record: consumers have complained about it 105 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is 360 Mortgage Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against 360 Mortgage Group?
Complain to 360 Mortgage Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most 360 Mortgage Group complaints come from?
Most come from California (15), Florida (14), Georgia (11). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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