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Complaint log

Academy Mortgage complaint log

The newest complaints about Academy Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 2, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesCONo timely replyNo
Jun 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo
Jun 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMONo timely replyNo
May 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCANo timely replyNo
Apr 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo
Apr 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCANo timely replyNo
Mar 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo
Mar 12, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo
Feb 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCNo timely replyNo
Feb 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCNo timely replyNo
Feb 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo
Dec 27, 2025Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipTXNo timely replyNo
Dec 16, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXNo timely replyNo
Dec 9, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGANo timely replyNo
Nov 26, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo
Nov 25, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo
Nov 24, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOKNo timely replyNo
Nov 12, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCNo timely replyNo
Oct 18, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo
Jul 4, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTNNo timely replyNo
Jul 23, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyPAExplainedYes
Jul 16, 2024MortgagesIncorrect information on your reportAccount status incorrectMAFixedYes
Jul 3, 2024Credit reportingIncorrect information on your reportAccount status incorrectTNExplainedYes
Jul 1, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyORExplainedYes
May 25, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)TXFixedYes
May 3, 2024Credit reportingIncorrect information on your reportAccount information incorrectDEExplainedYes
Apr 6, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuWIExplainedYes
Mar 15, 2024Credit reportingProblem with fraud alerts or security freezesCAExplainedYes
Mar 11, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Mar 4, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Mar 1, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresFLExplainedYes
Feb 16, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Feb 8, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Jan 25, 2024MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingGAExplainedYes
Jan 12, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Dec 1, 2023Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Oct 9, 2023Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jun 29, 2023MortgagesClosing on a mortgageARExplainedYes
Jun 27, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageUTExplainedYes
Jun 4, 2023MortgagesTrouble during payment processMDExplainedYes
May 4, 2023MortgagesTrouble during payment processCAExplainedYes
Apr 20, 2023MortgagesClosing on a mortgageLAExplainedYes
Mar 16, 2023MortgagesTrouble during payment processUTExplainedYes
Feb 13, 2023MortgagesClosing on a mortgageAZExplainedYes
Jan 27, 2023MortgagesTrouble during payment processMIExplainedYes
Jan 23, 2023MortgagesTrouble during payment processCOExplainedYes
Jan 10, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageSCExplainedYes
Dec 29, 2022MortgagesTrouble during payment processMAExplainedYes
Oct 20, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes
Aug 26, 2022MortgagesStruggling to pay mortgageDEExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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