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Complaint log

Activehours complaint log

The newest complaints about Activehours, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 14, 2024Payday & personal loansCharged fees or interest you didn't expectNHMoney backYes
Nov 25, 2024Bank accountsManaging an accountFunds not handled or disbursed as instructedGAExplainedYes
Nov 13, 2024Payday & personal loansConfusing or missing disclosuresTNMoney backYes
Nov 2, 2024Debt collectionAttempts to collect debt not owedDebt was paidCAMoney backYes
Oct 30, 2024Payday & personal loansReceived a loan you didn't apply forNYMoney backYes
Sep 24, 2024Payday & personal loansLoan payment wasn't credited to your accountCAExplainedYes
Aug 30, 2024Payday & personal loansWas approved for a loan, but didn't receive the moneyPAExplainedYes
Jul 13, 2024Money transfers & appsFraud or scamGAMoney backYes
Jul 4, 2024Payday & personal loansIssues with repaymentMOMoney backYes
May 23, 2024Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Apr 11, 2024Bank accountsManaging an accountDeposits and withdrawalsINMoney backYes
Mar 29, 2024CryptoFraud or scamCAExplainedYes
Mar 25, 2024Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Feb 27, 2024Money transfers & appsOther transaction problemSCMoney backYes
Feb 9, 2024Payday & personal loansIssues with repaymentWIExplainedYes
Feb 8, 2024Payday & personal loansCan't stop withdrawals from your bank accountTNMoney backYes
Jan 10, 2024Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountNYExplainedYes
Jan 9, 2024Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Dec 29, 2023Payday & personal loansCharged fees or interest you didn't expectSCMoney backYes
Oct 11, 2023Money transfers & appsOther transaction problemILExplainedYes
Sep 21, 2023Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountMDMoney backYes
Sep 17, 2023Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountUTExplainedYes
Sep 9, 2023Payday & personal loansIssues with repaymentCOMoney backYes
Sep 5, 2023Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountMDMoney backYes
Sep 5, 2023Payday & personal loansIssues with repaymentNJMoney backYes
Aug 31, 2023Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountUTMoney backYes
Jul 27, 2023Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountAZExplainedYes
Jul 9, 2023Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountMIExplainedYes
Mar 12, 2023Payday & personal loansStruggling to pay your loanTXExplainedYes
Mar 9, 2023Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountGAExplainedYes
Mar 7, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMIExplainedYes
Mar 3, 2023Money transfers & appsConfusing or misleading advertising or marketingTXExplainedYes
Jan 23, 2023Payday & personal loansCan't stop withdrawals from your bank accountTXExplainedYes
Jan 18, 2023Bank accountsManaging an accountDeposits and withdrawalsMIExplainedYes
Jan 6, 2023Money transfers & appsManaging, opening, or closing your mobile wallet accountAKExplainedYes
Jan 5, 2023Payday & personal loansCan't contact lender or servicerCAExplainedYes
Dec 31, 2022Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Nov 23, 2022Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountNJExplainedYes
Nov 16, 2022Payday & personal loansCan't stop withdrawals from your bank accountCTExplainedYes
Sep 16, 2022Payday & personal loansCan't stop withdrawals from your bank accountNVExplainedYes
Sep 8, 2022Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Aug 12, 2022Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Jul 27, 2022Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountMAExplainedYes
Jun 7, 2022Payday & personal loansLoan payment wasn't credited to your accountMAExplainedYes
Apr 29, 2022Payday & personal loansCan't stop withdrawals from your bank accountFLExplainedYes
Mar 13, 2022Payday & personal loansProblem with the payoff process at the end of the loanOHExplainedYes
Feb 28, 2022Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTXExplainedYes
Feb 14, 2022Payday & personal loansReceived a loan you didn't apply forCAExplainedYes
Jan 14, 2022Payday & personal loansCan't stop withdrawals from your bank accountNYExplainedYes
Nov 29, 2021Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountAZExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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