Ag Ah against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Ag Ah | 0 | new | - | - | 61 |
Every mortgage company ranked
Latest Ag Ah mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 7, 2020 | Mortgages | Trouble during payment process | PA | Fixed | Yes |
| Oct 2, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CT | Explained | Yes |
| Oct 2, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Sep 9, 2020 | Mortgages | Trouble during payment process | WI | Explained | Yes |
| Jul 28, 2020 | Mortgages | Trouble during payment process | DC | Explained | Yes |
| Jul 20, 2020 | Mortgages | Trouble during payment process | GA | Money back | Yes |
| Jul 9, 2020 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Jul 8, 2020 | Mortgages | Trouble during payment process | NY | Fixed | Yes |
| Jun 22, 2020 | Mortgages | Trouble during payment process | CO | Money back | Yes |
| May 18, 2020 | Mortgages | Incorrect information on your reportAccount status incorrect | FL | Explained | Yes |
| Apr 21, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Explained | Yes |
| Apr 16, 2020 | Mortgages | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | CA | Explained | Yes |
| Feb 23, 2020 | Mortgages | Closing on a mortgage | CA | Money back | Yes |
| Feb 22, 2020 | Mortgages | Trouble during payment process | OR | Explained | Yes |
| Feb 7, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Feb 4, 2020 | Mortgages | Trouble during payment process | FL | Money back | Yes |
| Feb 2, 2020 | Mortgages | Trouble during payment process | DC | Money back | Yes |
| Jan 4, 2020 | Mortgages | Trouble during payment process | MT | Fixed | Yes |
| Dec 11, 2019 | Mortgages | Trouble during payment process | MD | Money back | Yes |
| Nov 13, 2019 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Oct 30, 2019 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Aug 6, 2019 | Mortgages | Trouble during payment process | NE | Fixed | Yes |
| Jul 23, 2019 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Jul 9, 2019 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jun 25, 2019 | Mortgages | Trouble during payment process | CA | Money back | Yes |
| May 29, 2019 | Mortgages | Trouble during payment process | TN | Fixed | Yes |
| Apr 10, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | - | Explained | Yes |
| Apr 8, 2019 | Mortgages | Trouble during payment process | VT | Money back | Yes |
| Mar 15, 2019 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Mar 13, 2019 | Mortgages | Trouble during payment process | AL | Money back | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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