Ag Ah against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Ag Ah | 0 | new | - | - | 61 |
Every mortgage company ranked
Latest Ag Ah mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 21, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | NY | Explained | Yes |
| Aug 26, 2024 | Mortgages | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | NY | Explained | Yes |
| Jun 3, 2024 | Mortgages | Struggling to pay mortgageForeclosure | CT | Explained | Yes |
| Mar 19, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Mar 13, 2024 | Mortgages | Trouble during payment processPayment process | NC | Explained | Yes |
| Jan 24, 2024 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Jan 9, 2024 | Mortgages | Trouble during payment processPayment process | CO | Explained | No |
| Dec 1, 2023 | Mortgages | Trouble during payment processPayment process | NC | Explained | Yes |
| Nov 24, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | AZ | Explained | Yes |
| May 16, 2023 | Mortgages | Trouble during payment process | IN | Explained | Yes |
| Jan 2, 2023 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Jul 26, 2022 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Feb 17, 2022 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Dec 9, 2021 | Mortgages | Trouble during payment process | DC | Explained | Yes |
| Nov 1, 2021 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Oct 31, 2021 | Mortgages | Trouble during payment process | VT | Explained | Yes |
| Sep 28, 2021 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Sep 25, 2021 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Sep 20, 2021 | Mortgages | Trouble during payment process | WI | Explained | Yes |
| Sep 16, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OH | Explained | Yes |
| Jul 3, 2021 | Mortgages | Trouble during payment process | CT | Explained | Yes |
| Jun 18, 2021 | Mortgages | Trouble during payment process | PA | Explained | Yes |
| Jun 7, 2021 | Mortgages | Trouble during payment process | VA | Money back | Yes |
| Jan 26, 2021 | Mortgages | Closing on a mortgage | WA | Money back | Yes |
| Jan 23, 2021 | Mortgages | Trouble during payment process | MN | Fixed | Yes |
| Jan 14, 2021 | Mortgages | Trouble during payment process | MA | Explained | Yes |
| Jan 6, 2021 | Mortgages | Trouble during payment process | DC | Explained | Yes |
| Nov 6, 2020 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Nov 5, 2020 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Oct 22, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MD | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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