Mortgage company · complaint record
Alpha Mortgage complaints
Filed under ALPHA MORTGAGE CORPORATION
Consumers have filed 3 complaints about Alpha Mortgage since 2015, none in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 33.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 11, 2025
Alpha Mortgage complaints by month
The busiest month was January 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Alpha Mortgage answered all time
- Closed with explanation133.3%
- Untimely response266.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Alpha Mortgage problems
Alpha Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Alpha MortgageMortgages | - | 0 | - |
Compare side by side: Alpha Mortgage vs Midwest Loan Services · Alpha Mortgage vs Truhome Solutions · Alpha Mortgage vs NEXA Mortgage · Alpha Mortgage vs Hilltop
What people say about Alpha Mortgage
All experiencesNo experiences with Alpha Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Alpha Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 11, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | No timely reply |
| Jul 5, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jan 26, 2015 | Mortgages | Application, originator, mortgage broker | No timely reply |
Questions about Alpha Mortgage
How many complaints does Alpha Mortgage have?
Alpha Mortgage has 3 complaints on record since January 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Alpha Mortgage respond to complaints?
Yes. Alpha Mortgage answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Alpha Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1), application, originator, mortgage broker (1).
Is Alpha Mortgage legit?
Alpha Mortgage is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Alpha Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Alpha Mortgage?
Complain to Alpha Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Alpha Mortgage complaints come from?
Most come from North Carolina (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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