Mortgage company · complaint record
American Financial Mortgage complaints
Filed under AMERICAN FINANCIAL MORTGAGE COMPANY
Consumers have filed 6 complaints about American Financial Mortgage since 2015, none in the last 12 months. It answered 16.7% on time and closed 0% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 0
- Answered on time
- 16.7%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since October 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 23, 2024
American Financial Mortgage complaints by month
The busiest month was October 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Financial Mortgage answered all time
- Closed with explanation466.7%
- Closed233.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top American Financial Mortgage problems
American Financial Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | American Financial MortgageMortgages | - | 0 | - |
Compare side by side: American Financial Mortgage vs Midwest Loan Services · American Financial Mortgage vs Truhome Solutions · American Financial Mortgage vs NEXA Mortgage · American Financial Mortgage vs Hilltop
What people say about American Financial Mortgage
All experiencesNo experiences with American Financial Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Financial Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 23, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Feb 18, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 2, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 6, 2016 | Mortgages | Loan servicing, payments, escrow account | Closed |
| Dec 3, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Oct 19, 2015 | Mortgages | Loan servicing, payments, escrow account | Closed |
Questions about American Financial Mortgage
How many complaints does American Financial Mortgage have?
American Financial Mortgage has 6 complaints on record since October 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does American Financial Mortgage respond to complaints?
Yes. American Financial Mortgage answered 16.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with American Financial Mortgage?
The most common problems are loan servicing, payments, escrow account (3), applying for a mortgage or refinancing an existing mortgage (2), closing on a mortgage (1).
Is American Financial Mortgage legit?
American Financial Mortgage is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Financial Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American Financial Mortgage?
Complain to American Financial Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Financial Mortgage complaints come from?
Most come from Pennsylvania (4), Wisconsin (1), Maryland (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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