Mortgage company · complaint record
American Liberty Mortgage complaints
Filed under American Liberty Mortgage, Inc.
Consumers have filed 6 complaints about American Liberty Mortgage since 2017, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since June 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 2, 2026
Most complained-about mortgage lenders & servicers
American Liberty Mortgage complaints by month
The busiest month was June 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Liberty Mortgage answered all time
- Closed with explanation583.3%
- Untimely response116.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What American Liberty Mortgage complaints are about
Top American Liberty Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Delays in the application process 1
- Negative impact of inaccurate appraisal 1
American Liberty Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | American Liberty MortgageMortgages | - | 1 | - |
Compare side by side: American Liberty Mortgage vs Midwest Loan Services · American Liberty Mortgage vs Truhome Solutions · American Liberty Mortgage vs NEXA Mortgage · American Liberty Mortgage vs Hilltop
What people say about American Liberty Mortgage
All experiencesNo experiences with American Liberty Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Liberty Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 2, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | No timely reply |
| Jan 9, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Dec 25, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Jun 10, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 12, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 20, 2017 | Mortgages | Closing on a mortgage | Explained |
Questions about American Liberty Mortgage
How many complaints does American Liberty Mortgage have?
American Liberty Mortgage has 6 complaints on record since June 2017, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does American Liberty Mortgage respond to complaints?
Yes. American Liberty Mortgage answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with American Liberty Mortgage?
The most common problems are closing on a mortgage (2), applying for a mortgage or refinancing an existing mortgage (3), incorrect information on your report (1).
Is American Liberty Mortgage legit?
American Liberty Mortgage is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Liberty Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American Liberty Mortgage?
Complain to American Liberty Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Liberty Mortgage complaints come from?
Most come from Florida (4), Colorado (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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