Mortgage company · complaint record
American Mortgage Services complaints
Filed under American Mortgage Services, Inc
Consumers have filed 4 complaints about American Mortgage Services since 2016, none in the last 12 months. It answered 75% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 75%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 7, 2025
American Mortgage Services complaints by month
The busiest month was April 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Mortgage Services answered all time
- Closed with explanation4100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top American Mortgage Services problems
American Mortgage Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | American Mortgage ServicesMortgages | - | 0 | - |
Compare side by side: American Mortgage Services vs Midwest Loan Services · American Mortgage Services vs Truhome Solutions · American Mortgage Services vs NEXA Mortgage · American Mortgage Services vs Hilltop
What people say about American Mortgage Services
All experiencesNo experiences with American Mortgage Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Mortgage Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 7, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Sep 27, 2023 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Oct 26, 2020 | Mortgages | Trouble during payment process | Explained |
| Apr 1, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about American Mortgage Services
How many complaints does American Mortgage Services have?
American Mortgage Services has 4 complaints on record since April 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does American Mortgage Services respond to complaints?
Yes. American Mortgage Services answered 75% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with American Mortgage Services?
The most common problems are trouble during payment process (1), applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1).
Is American Mortgage Services legit?
American Mortgage Services is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Mortgage Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American Mortgage Services?
Complain to American Mortgage Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Mortgage Services complaints come from?
Most come from Florida (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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