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Mortgages

American Pacific Mortgage mortgages complaints

Consumers have filed 130 complaints about American Pacific Mortgage's mortgages, 12 in the last 12 months. American Pacific Mortgage answered 100% on time and closed 8% with relief. See the whole American Pacific Mortgage record.

American Pacific Mortgage against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13American Pacific Mortgage12new100%8%130

Every mortgage company ranked

Latest American Pacific Mortgage mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Jul 27, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Jul 22, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingTXExplainedYes
Jul 14, 2026MortgagesClosing on a mortgageDelays with the closing processNCExplainedYes
Jul 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Jul 1, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresILMoney backYes
Jun 20, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
May 29, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresILExplainedYes
May 5, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNCExplainedYes
Apr 23, 2026MortgagesClosing on a mortgageFees or costs after closingTXExplainedYes
Apr 23, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Apr 3, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingCOExplainedYes
Mar 10, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingWAExplainedYes
Sep 9, 2025MortgagesClosing on a mortgageDelays with the closing processAZExplainedYes
Jan 16, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processMIExplainedYes
Sep 11, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Aug 5, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureORExplainedYes
Jun 30, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Jun 14, 2024MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
May 12, 2024MortgagesStruggling to pay mortgageForeclosure-ExplainedYes
Apr 27, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processCAExplainedYes
Apr 22, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTXExplainedYes
Apr 18, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCAExplainedYes
Dec 10, 2023MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingILExplainedYes
Oct 20, 2023MortgagesClosing on a mortgageClosing disclosure or other related disclosuresAZExplainedYes
Sep 19, 2023MortgagesClosing on a mortgageChanges in loan terms during or after closingCAMoney backYes
Jun 26, 2023MortgagesStruggling to pay mortgageFLExplainedYes
Jun 15, 2023MortgagesTrouble during payment processNCExplainedYes
May 10, 2023MortgagesClosing on a mortgageCAExplainedYes
Apr 27, 2023MortgagesClosing on a mortgageWAExplainedYes
Mar 30, 2023MortgagesClosing on a mortgageTXExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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