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Complaint log

American Pacific Mortgage complaint log

The newest complaints about American Pacific Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 4, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Sep 3, 2026Credit reportingImproper use of your reportReporting company used your report improperlyIAExplainedYes
Aug 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountIAExplainedYes
Jul 27, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Jul 22, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingTXExplainedYes
Jul 14, 2026MortgagesClosing on a mortgageDelays with the closing processNCExplainedYes
Jul 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Jul 1, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresILMoney backYes
Jun 20, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
May 29, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresILExplainedYes
May 5, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNCExplainedYes
Apr 23, 2026MortgagesClosing on a mortgageFees or costs after closingTXExplainedYes
Apr 23, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Apr 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Apr 13, 2026Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Apr 3, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingCOExplainedYes
Mar 10, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingWAExplainedYes
Sep 9, 2025MortgagesClosing on a mortgageDelays with the closing processAZExplainedYes
Sep 7, 2025Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
May 22, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeWAExplainedYes
Jan 16, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processMIExplainedYes
Sep 11, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Aug 5, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureORExplainedYes
Jun 30, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Jun 14, 2024MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
May 12, 2024MortgagesStruggling to pay mortgageForeclosure-ExplainedYes
May 7, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Apr 27, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processCAExplainedYes
Apr 22, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTXExplainedYes
Apr 18, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCAExplainedYes
Dec 10, 2023MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingILExplainedYes
Oct 20, 2023MortgagesClosing on a mortgageClosing disclosure or other related disclosuresAZExplainedYes
Sep 19, 2023MortgagesClosing on a mortgageChanges in loan terms during or after closingCAMoney backYes
Jun 26, 2023MortgagesStruggling to pay mortgageFLExplainedYes
Jun 15, 2023MortgagesTrouble during payment processNCExplainedYes
May 10, 2023MortgagesClosing on a mortgageCAExplainedYes
May 2, 2023Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
May 1, 2023Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Apr 27, 2023MortgagesClosing on a mortgageWAExplainedYes
Apr 25, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Apr 23, 2023Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Mar 30, 2023MortgagesClosing on a mortgageTXExplainedYes
Mar 16, 2023Payday & personal loansProblem with fraud alerts or security freezesTXExplainedYes
Mar 1, 2023Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyINExplainedYes
Feb 16, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeAZExplainedYes
Jan 10, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCTExplainedYes
Jan 4, 2023MortgagesClosing on a mortgageCAExplainedYes
Jan 2, 2023MortgagesClosing on a mortgageGAExplainedYes
Dec 5, 2022MortgagesClosing on a mortgageCAExplainedYes
Sep 19, 2022Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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