Mortgage company · complaint record
American Security Mortgage complaints
Filed under AMERICAN SECURITY MORTGAGE CORPORATION
Consumers have filed 7 complaints about American Security Mortgage since 2016, 1 of them in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- #365 of 595
Since March 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 7, 2026
Most complained-about mortgage lenders & servicers
American Security Mortgage complaints by month
The busiest month was March 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Security Mortgage answered all time
- Closed with monetary relief228.6%
- Closed with explanation571.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top American Security Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Trying to communicate with the company to fix an issue with the application process 1
American Security Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | American Security MortgageMortgages | - | 1 | - |
Compare side by side: American Security Mortgage vs Midwest Loan Services · American Security Mortgage vs Truhome Solutions · American Security Mortgage vs NEXA Mortgage · American Security Mortgage vs Hilltop
What people say about American Security Mortgage
All experiencesNo experiences with American Security Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Security Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 7, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Money back |
| Jun 6, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Aug 29, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 21, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 17, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 3, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Mar 2, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about American Security Mortgage
How many complaints does American Security Mortgage have?
American Security Mortgage has 7 complaints on record since March 2016, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does American Security Mortgage respond to complaints?
Yes. American Security Mortgage answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 100% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with American Security Mortgage?
The most common problems are closing on a mortgage (1), applying for a mortgage or refinancing an existing mortgage (4), struggling to pay mortgage (1).
Is American Security Mortgage legit?
American Security Mortgage is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Security Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American Security Mortgage?
Complain to American Security Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Security Mortgage complaints come from?
Most come from North Carolina (6), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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