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Complaint log

Amscot complaint log

The newest complaints about Amscot, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 12, 2019Bank accountsManaging an accountProblem making or receiving paymentsFLExplainedYes
Feb 17, 2019Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Feb 16, 2019Money transfers & appsWrong amount charged or receivedFLExplainedYes
Feb 7, 2019Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountFLExplainedYes
Jan 21, 2019Money transfers & appsFraud or scamFLExplainedYes
Jan 10, 2019Payday & personal loansStruggling to pay your loanFLExplainedYes
Nov 27, 2018Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferFLExplainedYes
Nov 17, 2018Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Oct 30, 2018Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Oct 29, 2018Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Oct 7, 2018Payday & personal loansCharged fees or interest you didn't expectFLMoney backYes
Sep 20, 2018Money transfers & appsLost or stolen money orderFLMoney backYes
Aug 8, 2018Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountFLFixedYes
Jul 6, 2018Payday & personal loansStruggling to pay your loan-ExplainedYes
Jun 25, 2018Payday & personal loansStruggling to pay your loanFLFixedYes
Jun 22, 2018Payday & personal loansWas approved for a loan, but didn't receive the moneyFLExplainedYes
Jun 6, 2018Payday & personal loansStruggling to pay your loanFLFixedYes
May 7, 2018Money transfers & appsOther transaction problemFLExplainedYes
Apr 10, 2018Bank accountsManaging an accountProblem making or receiving payments-ExplainedYes
Mar 17, 2018Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardFLExplainedYes
Feb 2, 2018Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardFLExplainedYes
Jan 9, 2018Bank accountsManaging an accountProblem making or receiving paymentsFLExplainedYes
Dec 20, 2017Payday & personal loansStruggling to pay your loanFLFixedYes
Nov 7, 2017Debt collectionThreatened to contact someone or share information improperlyContacted your employerFLExplainedYes
Oct 22, 2017Payday & personal loansProblem with the payoff process at the end of the loanFLMoney backYes
Jun 23, 2017Money transfers & appsConfusing or missing disclosuresFLExplainedYes
Mar 31, 2017Payday & personal loansCan't contact lenderFLExplainedYes
Jan 23, 2017Debt collectionCommunication tacticsFrequent or repeated callsFLFixedYes
Dec 14, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesFLExplainedYes
Sep 20, 2016Debt collectionCommunication tacticsFrequent or repeated callsFLFixedYes
Aug 19, 2016Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Jul 27, 2016Debt collectionCont'd attempts collect debt not owedDebt is not mineFLExplainedYes
Jun 30, 2016Payday & personal loansCharged bank acct wrong day or amtFLFixedYes
May 23, 2016Debt collectionCommunication tacticsFrequent or repeated callsFLFixedYes
May 11, 2016Debt collectionCommunication tacticsFrequent or repeated callsFLFixedYes
Apr 25, 2016Money transfers & appsOther transaction issuesFLMoney backYes
Mar 31, 2016Debt collectionCont'd attempts collect debt not owedDebt is not mineFLExplainedYes
Feb 4, 2016Debt collectionCont'd attempts collect debt not owedDebt is not mineFLExplainedYes
Jan 4, 2016Payday & personal loansProblems when you are unable to payFLMoney backYes
Aug 31, 2015Payday & personal loansApplied for loan/did not receive moneyFLExplainedYes
Feb 25, 2015Debt collectionImproper contact or sharing of infoContacted employer after asked not toFLExplainedYes
Jan 21, 2015Credit cardsOther feeFLExplainedYes
Oct 28, 2014Other financial servicesDisclosuresFLExplainedYes
Oct 10, 2014Other financial servicesCustomer service/Customer relationsFLExplainedYes
Aug 4, 2014Payday & personal loansCharged fees or interest I didn't expectFLFixedYes
Jul 10, 2014Debt collectionCommunication tacticsFrequent or repeated callsNYFixedYes
Jun 30, 2014Debt collectionCommunication tacticsCalled outside of 8am-9pmCOFixedYes
Mar 13, 2014Debt collectionDisclosure verification of debtNot given enough info to verify debtFLFixedYes
Feb 26, 2014Debt collectionCommunication tacticsFrequent or repeated callsFLFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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