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Lender · complaint record

Amscot complaints

Consumers have filed 149 complaints about Amscot since 2014, 15 of them in the last 12 months (+7% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is loan payment wasn't credited to your account.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
149

Since February 2014

Last 12 months
15

+7% vs the year before

Answered on time
100%

Industry: 94.7%

Closed with relief
0%

Typical lender: 6%

Last 30 days
1

Newest: Oct 23, 2026

Rank
#77 of 272

Most complained-about personal & payday lenders

Amscot complaints by month

The busiest month was September 2022 (5 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Amscot answered all time

  • Closed with monetary relief138.7%
  • Closed with non-monetary relief1912.8%
  • Closed with explanation11778.5%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Amscot complaints are about

Top Amscot problems

Where Amscot complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (140), New York (1), South Dakota (1), Texas (1), Wisconsin (1).

Amscot compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1SoLo FundsPayday & personal loans2729-33%62.1%3%F
2AAA Auto Title LoansPayday & personal loans7729-6%96.6%10%B
3PowerpayPayday & personal loans5526new100%0%C
4AmeriCashPayday & personal loans10260%30.8%0%F
5DLC, LLCPayday & personal loans6326+53%100%4%C
6Boost Your ScorePayday & personal loans4525+108%100%0%D
7Special FinancingPayday & personal loans6025-24%100%0%C
8AmscotPayday & personal loans-15+7%100%0%-

Compare side by side: Amscot vs SoLo Funds · Amscot vs AAA Auto Title Loans · Amscot vs Powerpay · Amscot vs AmeriCash

What people say about Amscot

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Latest Amscot complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountFLExplainedYes
Sep 27, 2026Bank accountsManaging an accountCashing a checkFLExplainedYes
Sep 20, 2026Payday & personal loansStruggling to pay your loanFLExplainedYes
Jul 28, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Jul 21, 2026Payday & personal loansUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLExplainedYes
Jul 21, 2026Payday & personal loansReceived a loan you didn't apply forFLExplainedYes
Jun 25, 2026Money transfers & appsLost or stolen money orderFLExplainedYes
Jun 24, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Jun 22, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
May 21, 2026Payday & personal loansLoan payment wasn't credited to your accountFLExplainedYes
May 5, 2026Money transfers & appsLost or stolen money orderFLExplainedYes
Feb 25, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyFLExplainedYes

Questions about Amscot

How many complaints does Amscot have?

Amscot has 149 complaints on record since February 2014, including 15 in the last 12 months and 1 in the last 30 days. That makes it number 1,229 of every company by complaints this year.

Does Amscot respond to complaints?

Yes. Amscot answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Amscot?
Is Amscot legit?

Amscot is a real company with a public complaint record: consumers have complained about it 149 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Amscot legit? for the signals, red flags and how to protect yourself.

Are complaints about Amscot going up or down?

Roughly level. There were 15 complaints in the last 12 months against 14 in the 12 before (+7%). See every month.

How do I file a complaint against Amscot?

Complain to Amscot in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Amscot complaints come from?

Most come from Florida (140), New York (1), South Dakota (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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