Debt collector · complaint record
Arbor Professional Solutions complaints
Filed under Arbor Professional Solutions, Inc.
Consumers have filed 200 complaints about Arbor Professional Solutions since 2013, 37 of them in the last 12 months (+9% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Average response record. How it works
- Complaints on record
- 200
- Last 12 months
- 37
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #377 of 1,963
Since July 2013
+9% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 31, 2026
Most complained-about debt collectors
Arbor Professional Solutions complaints by month
The busiest month was February 2021 (6 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Arbor Professional Solutions answered last 12 months
- Closed with explanation37100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend9/15+9% vs last year
What Arbor Professional Solutions complaints are about
Top Arbor Professional Solutions problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 32
- Debt was result of identity theft 19
- Debt was paid 14
- Debt was already discharged in bankruptcy and is no longer owed 4
Where Arbor Professional Solutions complaints come from
Most complaints: Michigan (144), Ohio (10), Indiana (9), Texas (6), Illinois (6).
Arbor Professional Solutions compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Tate and Kirlin AssocDebt collection | 10 | 37 | F |
| 2 | Levy & AssociatesDebt collection | 59 | 37 | C |
| 3 | Credit Systems of the Fox ValleyDebt collection | 10 | 37 | F |
| 4 | Orion Capital SolutionsDebt collection | 54 | 37 | C |
| 5 | Kohn Law Firm S.CDebt collection | 60 | 37 | C |
| 6 | Mediation Recovery CenterDebt collection | 54 | 37 | C |
| 7 | Diaz & AssociatesDebt collection | 1 | 37 | F |
| 8 | Arbor Professional SolutionsDebt collection | 54 | 37 | C |
Compare side by side: Arbor Professional Solutions vs Tate and Kirlin Assoc · Arbor Professional Solutions vs Levy & Associates · Arbor Professional Solutions vs Credit Systems of the Fox Valley · Arbor Professional Solutions vs Orion Capital Solutions
What people say about Arbor Professional Solutions
All experiencesNo experiences with Arbor Professional Solutions yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Arbor Professional Solutions complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 30, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 19, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 11, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 3, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Sep 1, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 23, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 9, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 28, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
Questions about Arbor Professional Solutions
How many complaints does Arbor Professional Solutions have?
Arbor Professional Solutions has 200 complaints on record since July 2013, including 37 in the last 12 months and 2 in the last 30 days. That makes it number 795 of every company by complaints this year.
Does Arbor Professional Solutions respond to complaints?
Yes. Arbor Professional Solutions answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 54/100 (grade C).
What do people complain about most with Arbor Professional Solutions?
The most common problems are attempts to collect debt not owed (69), written notification about debt (40), took or threatened to take negative or legal action (16).
Is Arbor Professional Solutions legit?
Arbor Professional Solutions is a real company with a public complaint record: consumers have complained about it 200 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Arbor Professional Solutions legit? for the signals, red flags and how to protect yourself.
Are complaints about Arbor Professional Solutions going up or down?
Roughly level. There were 37 complaints in the last 12 months against 34 in the 12 before (+9%). See every month.
How do I file a complaint against Arbor Professional Solutions?
Complain to Arbor Professional Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Arbor Professional Solutions complaints come from?
Most come from Michigan (144), Ohio (10), Indiana (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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