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Complaint log

Ascent complaint log

The newest complaints about Ascent, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 3, 2024Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
May 11, 2024Student loansGetting a loanLoan opened without my consent or knowledgeCAExplainedYes
May 9, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
May 4, 2024Student loansStruggling to repay your loanBankruptcyCAExplainedYes
Apr 24, 2024Student loansIssue with income share agreementDealing with provider of income share agreementWAExplainedYes
Apr 16, 2024Student loansDealing with your lender or servicerReceived bad information about your loanAZExplainedYes
Mar 15, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Feb 21, 2024Student loansGetting a loanConfusing or misleading advertisingTXExplainedYes
Feb 21, 2024Student loansGetting a loanLoan opened without my consent or knowledgeFLExplainedYes
Feb 2, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jan 19, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Dec 20, 2023Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Dec 18, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledMAExplainedYes
Sep 10, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Aug 28, 2023Student loansGetting a loanDenied loanMDExplainedYes
Aug 27, 2023Payday & personal loansStruggling to pay your loanFLExplainedYes
Jan 31, 2023Student loansGetting a loanConfusing or misleading advertisingORExplainedYes
Sep 26, 2022Credit reportingIncorrect information on your reportAccount status incorrectPAExplainedYes
Jul 22, 2022Student loansGetting a loanConfusing or misleading advertisingNVExplainedYes
Mar 24, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsTNExplainedYes
Aug 30, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledNJExplainedNo
Aug 26, 2021Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedNo
Apr 21, 2021Student loansGetting a loanProblem with the interest rateMNExplainedNo
Jul 8, 2020Student loansGetting a loanConfusing or misleading advertisingILExplainedYes
Jul 30, 2019Student loansGetting a loanFraudulent loanCOExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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