Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Complaint log

Ascent complaint log

The newest complaints about Ascent, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 23, 2025Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
Aug 22, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Aug 20, 2025Student loansIncorrect information on your reportAccount status incorrectNYExplainedYes
Aug 20, 2025Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Aug 14, 2025Student loansStruggling to repay your loanCan't temporarily delay making paymentsNYExplainedYes
Aug 7, 2025Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Aug 4, 2025Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
Aug 1, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeCAExplainedYes
Jul 29, 2025Student loansDealing with your lender or servicerCo-signerFLExplainedYes
Jul 28, 2025Student loansGetting a loanConfusing or misleading advertisingMIExplainedYes
Jul 28, 2025Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsWIExplainedYes
Jul 21, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes
Jul 17, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Jul 17, 2025Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Jul 15, 2025Student loansStruggling to repay your loanCan't temporarily delay making paymentsNYExplainedYes
Jul 11, 2025Student loansDealing with your lender or servicerReceived bad information about your loanSCExplainedYes
Jul 7, 2025Student loansGetting a loanLoan opened without my consent or knowledgeWAFixedYes
Jul 4, 2025Student loansIssue with income share agreementMarketing or disclosure issuesINExplainedYes
Jul 1, 2025Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jul 1, 2025Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Jun 27, 2025Debt collectionCommunication tacticsFrequent or repeated callsALExplainedYes
Jun 15, 2025Student loansGetting a loanConfusing or misleading advertisingTXExplainedYes
Jun 3, 2025Student loansGetting a loanHigh pressure sales tactics or recruitingKYExplainedYes
May 16, 2025Student loansIssue where my lender is my schoolIssues with fees connected to the loanCAExplainedYes
May 13, 2025Student loansGetting a loanHigh pressure sales tactics or recruitingNCExplainedYes
May 2, 2025Student loansGetting a loanConfusing or misleading advertisingPAExplainedYes
Apr 10, 2025Student loansIssue where my lender is my schoolIssues with fees connected to the loanCAExplainedYes
Apr 5, 2025Student loansDealing with your lender or servicerDon't agree with the fees chargedGAExplainedYes
Feb 19, 2025Student loansIncorrect information on your reportInformation belongs to someone elseMAExplainedYes
Feb 7, 2025Credit reportingImproper use of your reportReporting company used your report improperlyHIExplainedYes
Feb 4, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Feb 1, 2025Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Jan 22, 2025Student loansIncorrect information on your reportAccount status incorrectTXExplainedYes
Jan 16, 2025Student loansStruggling to repay your loanProblem lowering your monthly paymentsOHExplainedYes
Jan 11, 2025Student loansIssue with income share agreementPayment issuesMDExplainedYes
Jan 10, 2025Credit reportingImproper use of your reportReporting company used your report improperlyOHExplainedYes
Dec 23, 2024Student loansGetting a loanLoan opened without my consent or knowledgeILExplainedYes
Nov 30, 2024Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Nov 25, 2024Student loansDealing with your lender or servicerProblem with customer servicePAExplainedYes
Nov 16, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 8, 2024Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Oct 7, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Sep 4, 2024Student loansIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Aug 16, 2024Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMDExplainedYes
Aug 1, 2024Student loansIssue with income share agreementMarketing or disclosure issuesPAExplainedYes
Jul 16, 2024Student loansDealing with your lender or servicerProblem with customer serviceSCExplainedYes
Jun 26, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Jun 25, 2024Student loansGetting a loanConfusing or misleading advertisingCAExplainedYes
Jun 25, 2024Student loansGetting a loanConfusing or misleading advertisingCAExplainedYes
Jun 12, 2024Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience