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Complaint log

Aspen Yo complaint log

The newest complaints about Aspen Yo, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 15, 2024Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Mar 13, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Mar 6, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMAExplainedYes
Mar 4, 2024MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Mar 1, 2024MortgagesTrouble during payment processPayment processTXExplainedYes
Mar 1, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Feb 29, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Feb 29, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCAExplainedYes
Feb 28, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedNo
Feb 28, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Feb 27, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Feb 27, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Feb 27, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMAExplainedYes
Feb 26, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceNJMoney backYes
Feb 26, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Feb 23, 2024MortgagesTrouble during payment processEscrow, taxes, or insurancePAExplainedYes
Feb 21, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLFixedNo
Feb 20, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Feb 18, 2024Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageFLExplainedYes
Feb 13, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYExplainedNo
Feb 13, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Feb 1, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceNJExplainedYes
Jan 21, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Jan 12, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCAExplainedYes
Jan 11, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAFixedYes
Jan 11, 2024MortgagesStruggling to pay mortgageForeclosureNJExplainedYes
Dec 28, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes
Dec 28, 2023MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMDExplainedYes
Dec 10, 2023MortgagesIncorrect information on your reportAccount information incorrectTXExplainedYes
Dec 8, 2023MortgagesTrouble during payment processEscrow, taxes, or insurancePAExplainedYes
Dec 5, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceCOExplainedYes
Dec 5, 2023MortgagesTrouble during payment processPayment processNYExplainedYes
Dec 1, 2023MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNCExplainedYes
Nov 29, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Nov 21, 2023MortgagesTrouble during payment processPaying off the loanKYExplainedNo
Nov 13, 2023MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Nov 13, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMSExplainedNo
Nov 8, 2023MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Nov 6, 2023MortgagesTrouble during payment processPayment processMDExplainedYes
Nov 6, 2023MortgagesStruggling to pay mortgageForeclosureMDExplainedYes
Nov 3, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceTNExplainedYes
Oct 31, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Oct 31, 2023Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeOHExplainedNo
Oct 27, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceRIExplainedYes
Oct 26, 2023MortgagesCredit monitoring or identity theft protection servicesBilling dispute for servicesNJExplainedYes
Oct 23, 2023Credit reportingIncorrect information on your reportInformation is missing that should be on the reportILExplainedYes
Oct 21, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMSExplainedYes
Oct 19, 2023Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedNo
Oct 3, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceOHExplainedNo
Oct 3, 2023MortgagesTrouble during payment processPayment processORExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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