Mortgage company · complaint record
Atlantic Mortgage Direct complaints
Filed under Atlantic Mortgage Direct LLC
Consumers have filed 3 complaints about Atlantic Mortgage Direct since 2013, none in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 33.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 25, 2024
Atlantic Mortgage Direct complaints by month
The busiest month was January 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Atlantic Mortgage Direct answered all time
- Closed with explanation266.7%
- Untimely response133.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Atlantic Mortgage Direct problems
Inside "Closing on a mortgage"
- Delays with the closing process 1
Atlantic Mortgage Direct compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Atlantic Mortgage DirectMortgages | - | 0 | - |
Compare side by side: Atlantic Mortgage Direct vs Midwest Loan Services · Atlantic Mortgage Direct vs Truhome Solutions · Atlantic Mortgage Direct vs NEXA Mortgage · Atlantic Mortgage Direct vs Hilltop
What people say about Atlantic Mortgage Direct
All experiencesNo experiences with Atlantic Mortgage Direct yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Atlantic Mortgage Direct complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 25, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | No timely reply |
| May 5, 2014 | Mortgages | Settlement process and costs | Explained |
| Jan 3, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Atlantic Mortgage Direct
How many complaints does Atlantic Mortgage Direct have?
Atlantic Mortgage Direct has 3 complaints on record since January 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Atlantic Mortgage Direct respond to complaints?
Yes. Atlantic Mortgage Direct answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Atlantic Mortgage Direct?
The most common problems are closing on a mortgage (1), settlement process and costs (1), application, originator, mortgage broker (1).
Is Atlantic Mortgage Direct legit?
Atlantic Mortgage Direct is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Atlantic Mortgage Direct legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Atlantic Mortgage Direct?
Complain to Atlantic Mortgage Direct in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Atlantic Mortgage Direct complaints come from?
Most come from Virginia (2), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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