Auto loans & leases
Auto Finance USA auto loans & leases complaints
Consumers have filed 15 complaints about Auto Finance USA's auto loans & leases, 6 in the last 12 months. Auto Finance USA answered 33.3% on time and closed 0% with relief. See the whole Auto Finance USA record.
Auto Finance USA against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Auto Finance USA | 6 | 33.3% | 0% |
Latest Auto Finance USA auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 4, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | No timely reply |
| Sep 2, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | No timely reply |
| Aug 18, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | No timely reply |
| May 15, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Mar 26, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 2, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 25, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 22, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 5, 2025 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Apr 7, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Apr 2, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 16, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 23, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 18, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 22, 2024 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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